All items are checked before sending out, if you received an broken / defective item, please take photos and send to us immediately.

We only accept those cases reported within 30 days. Faulty Items must be returned within 14 thereafter Days.

We are not responsible for any kind of compatibility issues, Please check our description carefully before purchasing.

All serial numbers are recorded before shipping to prevent fraudulent DOA claims.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at


To return your product, you should mail your product to: Bowmantech Limited, Abbey House, 1650 Arlington Business Park, Theale, Reading, RG7 4SA, United Kingdom

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.