Parts Guide


New sealed/unopened box with full manufacturers’ warranty. All accessories and documentation present.

New Bulk

Full manufacturer's warranty. Only essential accessories included. Bulk products are as new but have been re-boxed to cut down on packaging and shipping costs. Ideal when purchasing in quantities, less waste and less time un-boxing.

New Open Box

New and unused product. The product may be missing its original packaging, or the original packaging has been opened or is no longer sealed. Limited 1-year warranty unless specified otherwise. Maybe missing documentation.

New Spares

New parts intended as field replacements. Will not usually come with any documentation or accessories but can be much cheaper than buying new retail products. Recommended when replacing like-for-like.

HPE Renew

Re-manufactured by Hewlett Packard Enterprise. Offer the same reliability and performance, but at least 15% cheaper than buying new. Covered by the full same-as-new HPE warranty starting from the date of purchase – the same warranty offered with new HPE products.


Professionally cleaned, refurbished and soak tested by our certified in house experts. Disk drives are securely erased to US DoD 5220.22-M standards. Firmware is updated to the latest where applicable. We provide a 3 month warranty on refurbished servers and 90 days warranty on all other components.


These products are untested, obscure and require specific equipment to test. Sold as is, but we do offer a 30 day DOA warranty. See the product overview for item specifics.