HP 2y NextBusDay Onsite NB Only SVC
Additional protection to offset the unexpected.
Be prepared for anything. Enhance and extend your protection beyond the standard limited warranty with HP Care Packs.
All Care Packs include:
- Accessible service
Conveniently connect with an HP service representative by phone or online chat.
- HP parts. HP expertise.
Have confidence that your issues will be resolved with original HP parts supported by HP know-how.
- Reliable support
HP will repair or replace with no loss in coverage, including coverage over multiple instances.
Types of Care Packs
Standard Care Pack Service
Pick up and Return Service
If your device fails or is acting up, our agents are available 24/7 by phone or online chat to assist you remotely. If your device cannot be fixed remotely, HP makes it easy with quick Pick-up and Return service – and we’ll pick up the bill for expedited shipping.
Upgrade to Onsite Repair Service
Onsite Repair Service
If you can’t risk downtime without your device, upgrade to an HP Care Pack with Onsite Repair service. HP phone support will do a remote diagnosis of the problem. If possible we’ll fix it remotely. If not, we’ll send a technician to your home or office within 3 business days to solve it for you.
Accidental Damage Protection
Add Accidental Damage Protection to your Care Pack coverage to stay protected from unexpected accidents like drops, spills and surges.
Add Theft Recovery to your Accidental Damage Protection. In the event of a loss or theft, your data is protected. HP LoJack for Laptops can remotely lock your PC, track your PC’s location, work with authorities to get it back, and even wipe the hard drive if it’s not recoverable.
|Manufacturer Part Number||UQ877E|
We use a variety of courier companies to ensure we get your parcels to you in the most efficient and environmentally friendly way possible.
Once we have prepared your order for despatch, you will receive an email including your tracking number and link to track delivery.
Prices exclude VAT. Orders must be placed and funds cleared by 3:30pm.
Orders placed after 3:30pm, on a weekend or bank holiday will be processed on the next business day.
Our Carriers require a signature on delivery; please ensure someone will be available to sign. Alternatively they may leave a card with details of how to rearrange delivery or a request for collection from their depot. Any carrier charges for redelivery will be passed on to the purchaser. Refused deliveries will be charged the return delivery fee to our warehouse.
If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED" and report any damage to us with 48 hours. Failure to do so may affect any warranty claims that you make thereafter.
*Subject to stock location and availability. Customers must hold a pre-approved ‘same day’ registered account.
New sealed/unopened box with full manufacturers’ warranty. All accessories and documentation present.
Full manufacturer's warranty. Only essential accessories included. Bulk products are as new but have been re-boxed to cut down on packaging and shipping costs. Ideal when purchasing in quantities, less waste and less time un-boxing.
New Open Box
New and unused product. The product may be missing its original packaging, or the original packaging has been opened or is no longer sealed. Limited 1-year warranty unless specified otherwise. Maybe missing documentation.
New parts intended as field replacements. Will not usually come with any documentation or accessories but can be much cheaper than buying new retail products. Recommended when replacing like-for-like.
Re-manufactured by Hewlett Packard Enterprise. Offer the same reliability and performance, but at least 15% cheaper than buying new. Covered by the full same-as-new HPE warranty starting from the date of purchase – the same warranty offered with new HPE products.
Professionally cleaned, refurbished and soak tested by our certified in house experts. Disk drives are securely erased to US DoD 5220.22-M standards. Firmware is updated to the latest where applicable. We provide a 3 month warranty on refurbished servers and 90 days warranty on all other components.
These products are untested, obscure and require specific equipment to test. Sold as is, but we do offer a 30 day DOA warranty. See the product overview for item specifics.