Delivery Information

We use a variety of courier companies to ensure we get your parcels to you in the most efficient and environmentally friendly way possible.  

Once we have prepared your order for despatch, you will receive an email including your tracking number and link to track delivery.

Delivery Rates

Prices include VAT. Orders must be placed and funds cleared by 3:30pm.

Orders placed after 3:00pm, on a weekend or bank holiday will be processed on the next business day. 

Our Carriers require a signature on delivery; please ensure someone will be available to sign. Alternatively they may leave a card with details of how to rearrange delivery or a request for collection from their depot. Any carrier charges for redelivery will be passed on to the purchaser. Refused deliveries will be charged the return delivery fee to our warehouse.

If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED" and report any damage to us with 48 hours. Failure to do so may affect any warranty claims that you make thereafter. 

*Subject to stock location and availability. Customers must hold a pre-approved ‘same day’ registered account.